We value our clients' experience at The Cat Doctor & Friends. If your cat is currently a patient, please feel free to complete the following Client Experience Questionnaire. The Questionnaire is in Adobe Acrobat format, and requires the free Acrobat Reader to view.
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The Cat Doctor & Friends
From time to time we will share our client's experiences on this page. We have two stories from our clients from August and October of 2010. If you would like to send us a note of your experiences, you may give it to Dr. McFarland or one of her staff or email it to richard@catdoctor.com
----------------------------------------------------------------------------------------------------21 October 2010. This letter is being written to commend Dr. Tracy McFarland, an exceptional and truloy outstanding veterinarian. Having opted to limit her practice to cats exclusively, Dr. Tracy has provided the finest in feline veterinary care; her knowledge and expertise are unparalleled. She is focused, precise, and organized; her communication skills - the finest; I especially appreciate the 30 minute office visits. In evaluating her feline patients and coming to a determination as to the best course of treatment, Dr. Tracy is patient and doesn't hesitate to discuss various options and outcomes with her clients.
She has embraced ongoing education and kept abreast of what is new and innovative in the field of veterinary medicine. With alternative medicine coming into vogue, and an eye toward the future, she has received training in acupuncture as well. Dr. Tracy's thinking is expansive and she has shown herself to be adaptable to changes in the economic landscape. I have been bringing our feline family to Dr. Tracy McFarland for the past 15 years and can personally attest to her professionalism, integrity, and high standard of care.
Referencing our Wiggy's recent dental procedure, I felt comfortable knowing that he was in good hands with Dr. Tracy. On October 18 in the late evening, I observed that Wiggy had a loose lower left canine tooth. All Creatures Emergency Center extracted the tooth and recommended that I follow up with my regular veterinarian. The following morning, Dr. Tracy reviewed the information faxed to her, and in response to my inquiry, took the time to speak with me on the subject of digital dental x-ray machines. The next day during Wiggy's exam, Dr. Tracy explained to me in detail how the gingivitis and cervical line lesions tht he was developing were impacting his dental health.
It is important to understand and appreciate what is involved in a dental cleaning and the complexities associated with a difficult tooth extraction. I also learned of the differences between ISO and SEVO as a maintenance anesthetic.
Dr. Tracy has never been evasive regarding discussing the anticipated costs for a given procedure. I breathed a tremendous sigh of relief; the final estimate was more than reasonable.
Later that day after the procedure, Dr. Tracy met with me and Wiggy in the exam room. She indicated all went well and while unanticipated extractions were necessary, she left my original estimate intact. I greatlyi appreciated that.
For that and other reasons, I have the highest degree of respect for Dr. Tracy. Because of her kind and compassionate care, our precious cat Wiggy is doing beautifully.
L.S., Valencia, CA
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